FifiLuv Intimates



 

 > Returns policy
 > How to return or exchange an item
 > Where to return or exchange an item
 > Credits to your charge card


Returns policy

We take great pride in our quality of design and excellent value. If for any reason you are dissatisfied with a purchase, we will assist you with a solution.
We can alter any design if the fit is not correct after you try it on.
Since these items are one of a kind, sales are final. However, we will work with you to to see that you will be happy with your purchase, and will account for special circumstances as outlined in returns and exchanges.

 


How to return or exchange an item

In the event that any merchandise is received that cannot be altered to fit your needs, it may be returned. A return and exchange form will be sent. You need to fill out the form completely and enclose it with the item(s) you are returning. Please indicate if you would prefer to receive a refund, or make an exchange for another size, color or item.  
Refunds for items returned within two months of the purchase date will be credited to your credit card account.

 


Where to return or exchange an item

Please send your package, including your return and exchange form, via a prepaid, insured, traceable method to ensure a safe and documented delivery to:
Infinity Kreations
23623 N. Scottsdale Rd #140,
Scottsdale, AZ 85255
U.S.A.


Credits to your charge card

A credit will be issued as soon as we receive your return. Please allow up to two billing cycles for a refund to appear on your credit card statement.